Frequently asked questions
More than likely, the credit card processing company has flagged your card for possible fraud. Their fraud detection suite is very sensitive. We have no control over this. Usually, it's because you either have a typo in your address or card number, or the address you entered doesn't match what your bank or credit card company has on file for you. Double check your your information and try again. Your account may show a pending charge because of this, but it will off.
Sometimes pre-paid cards don't work either.
Feel free to bring your camera to take pictures before and/or after the show. There is absolutely NO photography or video during the show. An announcement will be be made before the show asking you to silence and put away cell phones. Any violation of this rule results in expulsion from the venue with no exceptions.
First come, first served! Not all seats are equal, but all of them do have a pretty good view of the stage. We have tables that seat 2, 4, 6, 8, 10, & 12 plus bar top seating. You may be seated at a table with others. Most seats have a place to set your food or drinks, but you may be in a low chair, high back chair or bar stool. Arrive early to get preferred seating.
If you have a large group, please contact us at info@thewellcomedyclub.com
We will do our best to seat you all together. Please have your ENTIRE party arrive at least 30 minutes before showtime.
VIP tables or booths generally include admission for two people with the purchase of one ticket. You and your guest will have a reserved booth or table for two. The tables are closer to the stage, while booths are further back, but generally considered more comfortable. Occasionally, VIP tickets may be sold as is, or include meals or drink tickets. Check the event description when purchasing.
No, you shouldn't be charged multiple times. More than likely your transactions were flagged by the credit card processing company. Their fraud detection suite is quite sensitive. You should only be charged once and the other transaction attempts are being held for review. They are pre-authorizations, which sometimes appear as pending. Don't worry, they should fall off your statement on their own. Like a pre-aithorization when checking into a hotel, you shouldn't be charged. If you have any issues, please contact the club.
Generally yes. We'd recommend you attempt to purchase all of the tickets for your party in one transaction if possible. If you have a party larger than 6, please contact the club at info@thewellcomedyclub.com ahead of time to arrange accommodations and we'll do the best we can, but cannot guarantee larger parties will all be sat together.
While we do not deliberately book people who are openly offensive, nor would we ever deliberately book someone who espouses openly offensive or hateful views, we also do not censor comedians or review their material ahead of time. We have no way of knowing in advance what may happen during a live performance. We don't encourage offensive language or views, and such things do not reflect the views of the club, it's staff or other comedians.
Please note that due to the unique nature of the stand-up comedy setting, a person’s subjective belief that something is offensive, does not necessarily render it as such. We will not issue refunds to anyone who doesn't like the performance. You are welcome to leave at any time. By entering the building, you are acknowledging that you may hear curse words, adult content or language which some could deem offensive.